
Answer:
a) 15.24 kbps
b) 762 bits
Explanation:
Using little law
a) Determine the average arrival rate (  λ  ) in units of packets/s
λ  = r / Tr  --- 1
where ; r = 1000 bits , Tr = Tw + Ts = 0.05 + (( 1000 / (64 * 1000 )) Â = 0.0656
back to equation 1
λ = 1000 / 0.0656 = 15243.9 = 15.24 kbps
b) Determine average number of packets w to be served
w =  λ * Tw =  15243.9 * 0.05 = 762.195 ≈ 762 bits